# User Support **URL:** https://forum.namada.net/c/user-support/15.md [Latest](https://forum.namada.net/latest.md) · [Categories](https://forum.namada.net/categories.md) · [Tags](https://forum.namada.net/tags.md) --- ## [About the User Support category](https://forum.namada.net/t/about-the-user-support-category/617)
**Author:** [@cwgoes](https://forum.namada.net/u/cwgoes)\ **Replies:** 0
This category is for questions, answers, tips, and tutorials by and for users of Namada. --- ## [Support Squad - Weekly Bug Report](https://forum.namada.net/t/support-squad-weekly-bug-report/1845)
**Author:** [@tonymarma](https://forum.namada.net/u/tonymarma)\ **Replies:** 12\ **Last updated:** [29 November 2025 15:00 UTC](https://forum.namada.net/t/support-squad-weekly-bug-report/1845 "2025-11-29T15:00:48Z")
Hi, everyone, We’ve been digging through user feedback, edge-case scenarios to surface the most pressing problems affecting our community. This post is meant to keep everyone in the loop, encourage transparency, and inv… --- ## [Namada Wallet v1.1.5 testing results](https://forum.namada.net/t/namada-wallet-v1-1-5-testing-results/1808)
**Author:** [@Quantum-Crypt](https://forum.namada.net/u/Quantum-Crypt)\ **Replies:** 0\ **Last updated:** [15 July 2025 20:16 UTC](https://forum.namada.net/t/namada-wallet-v1-1-5-testing-results/1808 "2025-07-15T20:16:11Z")
Hi Namada Team, I’m testing the Namada Wallet (v1.1.5 from Google Play, by Tselkovski Georgi). Currently, the wallet only generates a transparent address and a public key - there is no option to create a shielded addres… --- ## [I tested Keychain for Firefox](https://forum.namada.net/t/i-tested-keychain-for-firefox/1805)
**Author:** [@Quantum-Crypt](https://forum.namada.net/u/Quantum-Crypt)\ **Replies:** 1\ **Last updated:** [14 July 2025 23:26 UTC](https://forum.namada.net/t/i-tested-keychain-for-firefox/1805 "2025-07-14T23:26:51Z")
I downloaded and ran the extension in Firefox, but in the extension I don’t see the balance and the way to get/send NAM. Before Keychain, I created my seed phrase and private keys in Termux, then pushed them to Keychain… --- ## [shielded.namada.net and wallet.namada.net unavailable + Android wallet support?](https://forum.namada.net/t/shielded-namada-net-and-wallet-namada-net-unavailable-android-wallet-support/1794)
**Author:** [@Quantum-Crypt](https://forum.namada.net/u/Quantum-Crypt)\ **Replies:** 6\ **Last updated:** [14 July 2025 20:19 UTC](https://forum.namada.net/t/shielded-namada-net-and-wallet-namada-net-unavailable-android-wallet-support/1794 "2025-07-14T20:19:29Z")
Hello Namada team and community, I’ve noticed that shielded.namada.net and wallet.namada.net have been unavailable for a while. Are these interfaces discontinued or temporarily offline? Also, are there any plans to re… --- ## [IBC deposit in Namada](https://forum.namada.net/t/ibc-deposit-in-namada/1804)
**Author:** [@Alexis](https://forum.namada.net/u/Alexis)\ **Replies:** 1\ **Last updated:** [14 July 2025 10:12 UTC](https://forum.namada.net/t/ibc-deposit-in-namada/1804 "2025-07-14T10:12:05Z")
I’m trying to deposit some Osmo in Namada with Keplr but It doesn’t give me the option when I select the chain. It seems only Atom from Cosmos Hub is possible. --- ## [Call for volunteers! Shield Support Squad 🦑](https://forum.namada.net/t/call-for-volunteers-shield-support-squad/1678)
**Author:** [@Gavin](https://forum.namada.net/u/Gavin)\ **Replies:** 6\ **Last updated:** [27 May 2025 15:17 UTC](https://forum.namada.net/t/call-for-volunteers-shield-support-squad/1678 "2025-05-27T15:17:18Z")
Phase 4 is fast approaching! Rewards for shielding will bring many new users :eyes: At Luminara, :dim\_button: we want to be prepared to provide user support, since we expect a wave of new users who need help with Namada… --- ## [Need help? Introducing Namada's Shield Support Squad 🦑](https://forum.namada.net/t/need-help-introducing-namadas-shield-support-squad/1685)
**Author:** [@Gavin](https://forum.namada.net/u/Gavin)\ **Replies:** 0\ **Last updated:** [27 May 2025 15:12 UTC](https://forum.namada.net/t/need-help-introducing-namadas-shield-support-squad/1685 "2025-05-27T15:12:52Z")
Welcome! :waving\_hand: If you are new to Namada or having a problem, you can tag someone from the Squad in Discord #general: Max - power542 - :alarm\_clock: European time Pretoro - pretoro Amadison - amadison79 - … --- ## [Namada.help user support](https://forum.namada.net/t/namada-help-user-support/1398)
**Author:** [@Gavin](https://forum.namada.net/u/Gavin)\ **Replies:** 0\ **Last updated:** [1 January 2025 16:31 UTC](https://forum.namada.net/t/namada-help-user-support/1398 "2025-01-01T16:31:41Z")
If you need support for Namada addresses or wallet use, I highly recommend checking out https://namada.help built by @CryptoDruide (Luminara) --- ## [Delegations are at stake - escalated slashing](https://forum.namada.net/t/delegations-are-at-stake-escalated-slashing/1353)
**Author:** [@Gavin](https://forum.namada.net/u/Gavin)\ **Replies:** 8\ **Last updated:** [28 December 2024 02:25 UTC](https://forum.namada.net/t/delegations-are-at-stake-escalated-slashing/1353 "2024-12-28T02:25:58Z")
There’s excitement around Namada staking :fire: and delegations are ramping up every epoch :rocket: With that said, it’s time to bum you out–let’s talk about slashing :upside\_down\_face: Delegations are at Stake What’… --- ## [Namada Extension](https://forum.namada.net/t/namada-extension/550)
**Author:** [@engkuskuswanda76](https://forum.namada.net/u/engkuskuswanda76)\ **Replies:** 1\ **Last updated:** [22 April 2024 12:35 UTC](https://forum.namada.net/t/namada-extension/550 "2024-04-22T12:35:44Z")
Hello, I recently connected my browser wallet to namada.app (which seems to be a scam site) and accidentally clicked ‘approve’ when connecting. Could you please confirm if by doing so, I haven’t compromised my seed phra…